Thank you so much, Juanita! Our members really enjoyed your presentation. I will be in touch regarding the fall conference!
Resonate, Not Just Speak: Lasting Connections Through Communication
Communication is more than words; it’s about crafting connections that leave a lasting impact. In this keynote, Juanita delivers an enlightening and interactive session that will transform how you engage with others. Led by a former A.S.L. interpreter, global sales executive, and instructor, this session explores the art of genuine connection while unveiling techniques that transcend mere conversation.
Through engaging stories and audience participation, Juanita provides the top three principles of effective communication that enable people to express themselves with honesty and sincerity, thereby building meaningful connections with colleagues and stakeholders.
Key Highlights and Outcomes:
- The key ingredient needed to communicate with tact.
- A framework for mastering nonverbal communication, including body language and gestures that improve one’s capacity to establish rapport.
- Insight into the best ways to deliver concise and impactful messages.
- A valuable technique Juanita calls the Laser Trick™ to minimize filler words like “Ahs” and “Ums” to deliver more polished and compelling presentations.
Uniquely Crafted Keynotes
Speak, Serve, Succeed: Unveiling The Power Of Communication And Creating Customer Service Excellence
Key Highlights and Outcomes:
- The three “Moments” with your customers you must nail.
- A smooth trick to always remember a person’s name after your first meeting.
- How to use L.A.U.R.A. to resolve customer issues expediently.
- The key to a lasting customer relationship.
- Keeping your cool in challenging situations.
- Two essential and powerful needs of your clients that most people don’t know.
